|
|
|
|
|
BoardGameGuru - A great range of board and card games at great prices, all backed up by great service.
On top of our already discounted (generally about 20% off RRP) prices we offer a further checkout discount of 2.5% for purchases over £50, 5% for purchases over £100 , 7.5% for purchases over £150 and 10% for purchases over £250.
We accept Visa, Mastercard and debit card payments as well as PayPal.
UK GAMES EXPO 2019
Thank you to everyone who attended UK Games Expo and visited our booth. It was great to put some faces to names!
Thanks from all the Boardgameguru Team! (Emma, Mike, Zoe, Chris, Dani, Angus, Lisa)
|
STATUS UPDATE
Current Shipping Times - Update
Please allow a little extra time for shipping at the moment. Some areas are affected by the weather so deliveries are taking longer. I'm also the only one in the warehouse at the moment and have been catching up with the backlog that built up over the holidays, and also prior to the holidays when I was closed due to Covid. Almost up to date with the orders though and hope to have a clear deck next week.
EMAIL ADDRESS ISSUE
Our guru email address seems to be having some connectivity issues. Our supplier is looking in the issue but it has become obvious that we are not receiving every email sent to the guru@boardgameguru.co.uk address, and haven't been for some time. If you have any queries please can you email us at angus.abranson@gmail.com for the time being. We are still receiving most emails through the guru account, but I don't know how many aren't reaching us. We may end up creating a new business email for contacting us if we can not resolve the current issue, but hopefully the server team can get to the bottom of things asap.
12th July - NEW WAREHOUSE ADDRESS
We had a surprise warehouse move last week. A large tenant moved out freeing up quite a few ground floor warehouses on our estate. We weren't planning on moving again (as we had a move in March) but the landlord contacted us and had someone interested in the block we were in (we were first floor and they wanted ground and first floor across two units -one of which we occupied) so asked if we'd be prepared to move into one of the ground floor units that was now free. The new unit is much bigger (again) and much easier on our knees, with a good loading bay, so on a couple of conditions (one being that the landlord organised the move as we almost killed ourselves and friends moving the warehouse a few months ago) we agreed to the move.
Everything from our main warehouse is now in the new unit - I just need to get stock back on shelves which shouldn't take too long - so it seems to have managed to go through with minimal fuss or disruption.
So our new address is now Boardgameguru, Unit 4 Manor Industrial Estate, Manor House Avenue, Southampton, SO15 0LF. There's even a chance we might be able to host some game days on site given it's size - but I want to get things in order before we look at that.
(Tuesday 25th April) INTERNATIONAL DELIVERIES
We have suspended non-UK orders as we've been getting a lot of uncollected and returned international packages. Mainly from DPD, but also a number of uncollected Royal Mail packages (which we use to send out smaller 2kg and under orders). All the paperwork has been correctly filed and DPD seem to be unable to explain why the returns have been happening. Until we can get firm guarantees that parcels will be delivered correctly, either with the existing couriers or new couriers that we are speaking with, we have had to suspend international services. We will get any outstanding orders out as soon as possible and will reactive international ordering again when possible. Apologies for the inconvenience.
|
|
|
|
|
|
|
Special Offers
|
|
|
|
|
Boardgameguru Gift Card
Gift Card
|
|
|
|
|
|
|
|
|